Prescriptions at North Swindon Practice

The fastest way to request your repeat prescription and other services is through the NHS App.

With the NHS App you can: 

• Order medication

• Request GP appointments through Rapid Health

• Check your test results

• Update your medical records

All of this can be done on your mobile phone via the app or through the web browser on your computer or laptop. 

Download the App now: 

 

Other ways to order a repeat prescription

• Via Systmone Online– This service is directly linked to our patient medical records system.  To sign-up to this service and to avoid problems obtaining your medication, please see reception and provide one form of ID.  When your account has been set up, you can login via this page https://systmonline.tpp-uk.com (Please note that we will be retiring this system from April 2026)

• Prefer to make a paper request? You're welcome to drop your repeat prescription slip off at the surgery, just use the secure post box located in reception. Due to the nature of processing paper requests, we kindly ask that you allow 2–3 working days for your prescription request to be actioned.

Nominating a pharmacy

When you order a repeat prescription online, you will have to nominate a pharmacy to prepare your prescription and for you to pick it up from.

You can nominate a pharmacy by using the NHS App or logging into the NHS website using a web browser. A high street pharmacy is where you collect your prescriptions in person. If you have chosen an online-only pharmacy, then they will send your prescription in the post.

If you order your prescription online:

• You will no longer need to collect paper prescriptions from our surgery.
• Your nominated pharmacy will have your prescriptions ready to collect until you change or remove them.

For more information about nominating a pharmacy, visit the Nominate a Pharmacy page on the NHS website.

How your pharmacy can help

Pharmacists are qualified healthcare professionals who can help you with minor health concerns. They can offer medical advice and over-the-counter medicines for minor illnesses like coughs, colds, tummy problems and aches and pains.

For symptoms that are more serious, we suggest visiting your GP or nurse. You can book an appointment by going to our Appointments page.

Prescription charges

The NHS prescription charges apply to England only.

The Government provides help for those who have difficulty paying NHS prescriptions. You can find out more about whether you’re entitled to support from the Government on the NHS Prescription charges page on the NHS website.

More information and advice about NHS England prescription charges are on the Who can get a free prescription page on the NHS website.

Questions about your prescription

We are available to help with any problems about your prescription. Contact us if you are having problems with:

• Ordering repeat prescriptions
• Your pharmacy
• Out of stock items
• General concerns about your medication.

You can contact us by emailing the surgery at enquiries.NSP@nhs.net

Or call us on 01793 705783.

You can also find more information about prescriptions on the NHS website.