Emergency services

You should always go to A&E for serious injuries and life-threatening emergencies. These can include:

• Loss of consciousness.
• Fits that aren’t stopping.
• Chest pain.
• Breathing difficulties.
• Severe bleeding.
• Severe allergic reactions.
• Severe burns or scalds.

You can get an emergency supply of a repeat prescription from 111 online.

You can call 111 or get help from 111 online if you’re not sure what to do and if you think you need medical help right now. You can also call 111 if our surgery is closed (out-of-hours).

You will be directed to the best place to get help, depending on your medical issue.

111 can’t issue fit notes or book, change or cancel an appointment. You can do these online on our website.

If you need to speak to a doctor or nurse outside of surgery opening hours, then NHS 111 can help. NHS 111 is available 24 hours a day, seven days a week. You can also do a lot of important things like booking an appointment, getting test results or finding more health and care information on our website.

View our online services

Swindon’s walk-in services can offer help for minor injuries and illnesses, such as cuts, sprains, upset stomachs and small burns.

They offer patients an alternative solution to the Emergency Department at the Great Western Hospital, which is intended for patients with life-threatening conditions and serious injuries, such as severe chest pains, broken bones, loss of consciousness and heavy bleeding.

As the name suggests, Swindon’s walk-in centres operate on a drop-in basis which mean patients do not need an appointment to be seen.

The Urgent Care Centre is based at the Great Western Hospital.
No appointment is required and the centre is open every day (including bank holidays and weekends) between 7am and 12am.

Below are a few examples of when patients may visit the Urgent Care Centre:

• Shortness of breath
• Hot swollen painful leg-cellulitis
• Being unable to pass urine
• Abdominal pain
• Bleeding in pregnancy
• Children with croup